Our Process

Requirements gathering

Our TechOps managers will work with your team to help identify IT opportunities like: outdated technologies, compliance gaps, staffing augmentation, and process deficiencies

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Scoping / Planning

We will work with your stakeholders to get these needs down on paper and explore viable options to provide the best value to price ratio

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Proposal / Pricing

Once the scope is well-defined, we will work out a proposal for review and make sure that everyone is happy with the proposed solution

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Staffing / Requisitioning/ Configuration

With an approved plan in place, it is time to ramp up people and equipment. We can generally pre-configure the solution in our SJ office for quick on-site deployment and less downtime

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Project Implementation/ Installation / Testing

Our crackerjack team of experts will come in and execute the plan. We pride ourselves on top-notch customer service and taking the pains out of IT

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Post-deployment/ Ongoing Support / Retainer

After the project has been completed we will monitor any new or changed hardware plus our TechOps manager will be in frequent communication with stakeholders to make sure the solution is addressing their needs

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Continual Process Improvement / Feedback loop

Sometimes things will change during the course of the engagement so we will constantly be reviewing results and feedback to see where adjustments needs to be made., always working in conjunction with your internal resources to make sure needs are met

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High-fives all around

You will be so happy with us and the efficiency of your IT infrastructure you'll want to high-five everyone you see

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Company Culture

Work From Anywhere

With several 100% remote positions.

Stay healthy

Generous and comprehensive benefits packages.

Unlimited PTO

KDI encourages a healthy work life balance.

Teamwork

We empower each other to achieve both personal and company goals.

Notes from our team

KDI has impacted my professional growth by giving me many opportunities to learn and work on a project for something I’ve never done before. Each of these opportunities allows me to grow my skill set and knowledge. Working at KDI is great. I really enjoy how welcoming everyone is especially being a relatively new member of the team. I’m still learning along the way and everyone is accommodating to that.I feel empowered everytime that I am able to solve a user’s request and close out a ticket. For me, knowing that I was able to help the client and fix their problem is a good feeling to have. KDI offers a welcoming and fun workplace. We come to work to get the job done,but that doesn’t stop us from enjoying ourselves and having a good time while we do it.KDI provides great support from really talented individuals. Whether a client or a potential employee, you can’t go wrong with KDI.

Jonathan C.

Jr. IT Support

KDinfotech has given me the opportunity to expand my skill set and grow as both an individual and a Systems administrator. The culture is one that encourages the expression of and embraces everyone's own unique personality. After spending 5 years in the Navy, it has become very important to me to be able to work in an environment that supports your own individual needs both technically and creatively, as well as that of the companies. KDInfotech is a place where you are given the freedom and tools to explore new technologies and pursue solutions that you may not have had the opportunity to work with in a more siloed company. and supported to achieve their career goals. At KDI you are empowered to provide input and directly affect the decision making process of multi-million dollar enterprises.

Cameron Stoll

Systems Administrator